INC-2024-006: Online Banking Credentials Compromise

Detailed fraud incident information

SUSPEND
Client Information

Client

Johnson, Michael

Client ID

CL-12345

Phone

+1 (555) 123-4567

Email

mjohnson@email.com

Account Status

Active
Incident Details

Fraud Type

Banking Compromise

Priority

Critical

Channel

Online Banking

Amount

$60,300

Risk Score

95

Timeline Information

Created

01/15/2024 2:30 PM

Updated

01/15/2024 4:45 PM

Assigned To

Smith, John

Indicators

New Device
Phone Change
Large Transfers
Unusual Geolocation
Events and Sessions
Timeline of all client events, including transactions

EVT-2024-001 - System Login

01/15/2024 2:25 PM

Completed
High

Successful login from new device

First login from this device. New Chrome 120.0 browser

Device ID

DEV-NEW-001

IP Address

185.220.101.42

Location

New York, NY

EVT-2024-002 - Settings Change

01/15/2024 2:27 PM

Completed
Critical

SMS notifications disabled

All transaction notifications disabled

Device ID

DEV-NEW-001

IP Address

185.220.101.42

Location

New York, NY

EVT-2024-003 - Contact Change

01/15/2024 2:28 PM

Completed
Critical

Phone number changed

Number changed from +1(555)123-4567 to +1(555)000-0000

Recipient/Change: New number: +1(555)000-0000

Device ID

DEV-NEW-001

IP Address

185.220.101.42

Location

New York, NY

EVT-2024-004 - Money Transfer

01/15/2024 2:32 PM

-$26,800

Blocked
Critical

Large transfer to unknown recipient

Transfer blocked by security system

Recipient/Change: Fictitious Company LLC

Device ID

DEV-NEW-001

IP Address

185.220.101.42

Location

New York, NY

EVT-2024-005 - Money Transfer

01/15/2024 2:35 PM

-$20,100

Blocked
Critical

Large transfer attempt

Transfer blocked by security system

Recipient/Change: Unknown Recipient

Device ID

DEV-NEW-001

IP Address

185.220.101.42

Location

New York, NY